Frequently Asked Questions:

Q.)  What are your guidelines for COVID-19?

A.)  Our COVID-19 guidelines are available under the forms section.

 

Q.)  Does my child have to wear a mask?

A.)  Face coverings that cover the nose and mouth are required to be worn by: ​

  • All persons 12 years and older in the building, including staff and parents/guardians. 

  • At all times unless eating, sleeping, performing strenuous activities, or if medically exempt. 

  • All children 4 years and older in the building ONLY when in commonly used areas; such as hallways and bathrooms outside of classrooms, unless medically exempt. This does NOT include when they are in their classrooms or when they are outside. 

  • We respectfully ask that all medical exemptions be signed by a licensed physician and be on file (staff and children). 

 

Q.)  Where do I drop off my child?

A.)  Dropping off and picking up for daycare will be the doors on Washington Street. Dropping off or picking for Preschool ONLY will be the parking lot doors. ALL doors are shut and locked at 9:00am. If you will be dropping off after 9:00am, please press the Ring doorbell next to the Washington Street doors. A staff member will come to meet you at the door.

 

Q.)  How do I clock my child in?

A.)  All parents are required to download the Brightwheel App. This app will allow you to check your child in/out with a touch of a button. QR codes are located on the doors, the A-frame signs, or on the playground fence. 

 

Q.)  When is my contract for daycare due?

A.)  All contracts are due on the Wednesday before care is needed. You may hand it in, email it, or fax it. Late fees go into effect at 12:00pm on Thursday. 

 

Q.)  When is my payment due?

A.)  Payment is due the week before care is needed. Your contract is your bill. Please pay your total due when you turn your contract in. ALL billing questions are to be directed to Emily Hall at: billing.ccdcrocks@yahoo.com

Q.)  When is Preschool Tuition due?

A.)  Preschool tuition is due on the first of each month. Late fees will go into effect if not paid within 7 days. 

 

Q.)  How can I pay for Preschool or daycare?

A.)  You may pay by credit card (website), cash (must be in a CCDC envelope filled out), or a check (provide the week you’re paying for in the memo section).

 

Q.)  What do I need to bring for Daycare?

  1. Back pack with extra clothes (2 pair underwear, 2 socks, 2 shorts/pants, 2 shirts, pair of shoes).

  2. Small blanket for rest time. NO pillows at this time.

  3. Mask (labeled)

  4. Plastic zip lock bag (labeled)

  5. Water bottle (labeled)

  6. 3 inch binder

  7. Plastic sheet protectors (50-100 count)

 

Q.)  What do I need to bring for Preschool?

  1. Back pack with extra clothes (2 pair underwear, 2 socks, 2 shorts/pants, 2 shirts, pair of shoes).

  2. Mask (labeled)

  3. Plastic zip lock bag (labeled)

  4. Water bottle (labeled)

  5. 3 inch binder

  6. Plastic sheet protectors (50-100 count)

  7. Preschool folder (provided by CCDC) must be brought back daily

 

Q.)  May I bring food in for my child?

A.)  No. CCDC provides breakfast, 2 snacks, and lunch. If your child has severe allergies, please provide us with a note from your child’s doctor. Weekly menus can be found on our website. We are a peanut free facility.

 

Q.)  What happens if my child is ill and cannot come to school?

A.)  Please message your teacher on the Brightwheel app. Please provide us with the symptoms your child is having. We are required to report any illness to the Shiawassee County Health Department every week. Even if your child is NOT ill, please message the teacher so they may plan for the day. 

 

Q.)  What happens if I am late picking up my child?

A.)  Please message the Brightwheel app letting us know you will be late. You will be charged a late pick up fee if picked up after your contracted time.

Q.)  What happens if a child or staff member has symptoms of COVID-19?

A.)  If a child or staff member visits a healthcare provider and another cause is identified for the symptoms, the individual may return to care once symptoms improve and they have been fever-free for at least 24 hours without the use of medicine that reduces fevers.​

  • If another cause is not identified, the individual should be tested for COVID-19.

  • If a test is not done, the individual stays home until:​

  • Has been fever-free for at least 24 hours without the use of medicine that reduces fevers AND

  • Other symptoms have improved AND

  • At least 10 days have passed since symptoms first appeared.

 

Q.)  If a child or staff member tests positive for COVID-19

A.)  Our local health department will tell us when the individual may return. In general, individuals must stay home until:

  • Has been fever-free for at least 24 hours without the use of medicine that reduces fevers AND
  • Other symptoms have improved AND

  • At least 10 days have passed since symptoms first appeared or the individual tested positive.

 

Q.)  How do I get a key card?

A.)  ANYONE dropping off or picking up your child MUST have a key card. You may come to the office and buy your key card for $10 (cash only). You will receive your $10 back when you return your card. If you are buzzing in you will be given a key card and we will charge your account a $10 non refundable fee.

 

Q.)  Where do I get the 'Health Appraisal' forms for the Dr?

A.)  You may find them on our website under the forms tab. These are due within 30 days of your child's start date. Please have your primary physician fill out and sign this form. These are to be done every year. You may turn them in or have them faxed to CCDC at (989)723-6668.

 

Q.)  Do the children go outside if it has rained, snowed, or otherwise?

A.)  It is required by licensing that all children go outside twice a day. We will NOT go out if it is 20 degrees or below zero (with windchill). We will NOT go outside if it is raining DURING outside time.

 

Q.)  I have questions about the Brightwheel app. Where can I find info about that?

A.)  You can find "how to" parent guide videos by clicking here. Please be patient with us as we learn this together.

 

Q.)  Where are the classroom Wish Lists?

A.)  You can find the classrooms and office Wish Lists on each webpage under the Parent Portal tab.

Q.)  Do I still get MY Kroger points if I add CCDC to my Kroger Plus account?

A.)  YES. This will not effect your gas points in any way. This will just help us earn money for special supplies. General questions about the program can be found here: https://www.kroger.com/asset/michigan_faqs 

 

Q.)  If my child is in the Daycare/School Age or Toddler room, how do I get my new credit coupons?

A.)  ALL credit coupons are available in the office. All parents must sign for them. Credit coupons are only for families who have children in our daycare/toddler/school age.  You are responsible for your coupons. If they become lost, we do not replace them.

 

Q.)  Where do I find my child's folder?

A.)  School age folders are located to the left of the gym doors as you are exiting the gym. Toddler folders are located outside the toddler room door. Preschool folders are located outside of the classroom doors. Pre-K Daycare folders are located on the door to the classroom. Daycare folders are located at the ends of the lockers on the wall. Please check your child's folder EACH DAY. Your child's folder contains important and often time sensitive materials. 

INFORMATION

HOW CAN WE HELP?

Office: 1.989.725.9092

Daycare: 1.989.723.0550

ccdcrocks@yahoo.com

327 N. Washington St

Owosso, MI  48867

Office Hours:

Monday - Friday: 9:00am - 5:00pm

Daycare Hours:

Monday - Friday: 6:15am - 6:15pm

PAYMENTS

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Copyright © 2017-2020 Megan Kovach

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